Cloud & SaaS

Cloud solutions that fit your business.

DAXS connects cloud services, SaaS and existing infrastructure in a clear operating model. Collaboration, security, costs and responsibilities are planned together.

  • Choose where data goes
  • Make costs visible
  • Assign responsibilities clearly

Personal advice · implementation · ongoing support

DAXS technician working at a server rack for a cloud and hybrid infrastructure
Cloud services and on-site systems are planned as one operating environment.
Cloud · on-site infrastructure
or the right combination
Too many subscriptions?

Licensing costs are rising, while usage and responsibilities remain unclear.

Data in many locations?

Files, specialised applications, and access rights do not integrate seamlessly.

What happens in the event of a failure?

Backup, recovery, and Internet dependency have not been clarified.

The architecture is tailored to the task

Where should each service be run?

The right architecture takes account of data, people and day-to-day operations after launch.

Some applications work particularly well as SaaS. Others require on-premises devices, direct access to large data sets, or a custom-managed infrastructure. Often, a combination of these approaches makes sense.

We evaluate requirements, existing investments, security needs, interfaces, ongoing costs, and disaster recovery. The result is a technically and financially sound architecture with clear reasons for the choice of provider and operating location.

01 / Application as a service

SaaS

A ready-to-use application is provided as an ongoing service, for example for email, collaboration or a line-of-business process.

Important: Rights, data, integrations, and contracts still need to be established.
02 / Flexible resources

Public Cloud

Compute capacity, storage or platform services can be provided as needed.

Important: Monitor usage, configuration, and ongoing costs.
03 / Dedicated environment

Private Cloud

Standardised resources are dedicated to one organisation, on site or in a data centre.

Important: Clearly organize operations, capacity, and maintenance.
04 / Connected environments

Hybrid

On-site, privately operated and external services are connected where they fit.

Important: Plan data flows, identities, and failover paths together.
Accountability Remains Visible

Run cloud services well. Make responsibilities clear.

With SaaS, the provider operates and maintains the service. Your organisation decides who has access, what data is processed, how services connect and what recovery requires.

DAXS configures and documents these responsibilities and aligns day-to-day operations with your organisation.

Example: Typical SaaS Task Allocation

At the service provider

  • Operation of the Provided Platform
  • Service Maintenance and Updates
  • Availability as specified in the contract
  • Technical Security Features of the Service

In your organisation

  • Users, Roles, and Permissions
  • Data and Storage
  • Devices, Identities, and Integrations
  • Backup and Recovery Needs

The exact breakdown depends on the service, contract, and operating model.

What DAXS Does

From selection to reliable operation.

We consider cloud services in conjunction with existing systems. This ensures that implementation, costs, security, and day-to-day support remain closely linked.

01 / Collaboration

Connect work environments

Implement and support Microsoft 365, Google Workspace, or other suitable services for communication, file management, and collaboration.

02 / Applications

Integrate SaaS into workflows

Select line-of-business applications, plan data flows, and integrate existing software using appropriate interfaces.

03 / Identity & Protection

Manage access with clear rules

Configure accounts, multi-factor authentication, roles, permissions, logs, and security measures appropriately.

04 / Transition

Migrate in stages

Move mailboxes, files, identities and applications in planned stages, with testing, communication and a fallback plan.

05 / Operations & Costs

Support ongoing operations

Keep track of licence usage, backups, recovery, changes, and ongoing expenses. The provider’s services and any additional requirements are clearly defined.

Specific Starting Points

Cloud decisions start with everyday work.

These examples illustrate typical decisions. The appropriate solution depends on your specific circumstances.

01 / COLLABORATION

Teams work in different locations.

Files and communication should be accessible anywhere, while rights and devices remain under control.

One possible approach: appropriate SaaS services with clear identities and access permissions.
02 / EXISTING SYSTEMS

The line-of-business application stays on site.

A proven application requires short data paths or specialised hardware. Other services should be available on a flexible basis.

Possible approach: Connect existing infrastructure to cloud services in a targeted manner.
03 / COSTS & RISK

Subscriptions are growing faster than the benefits.

Accounts, plans, and storage have been added over the years. Actual usage and recovery are unclear.

Possible approach: Assess current status, consolidate as appropriate, and test alternative approaches.
Our Approach

Decide. Implement. Keep improving.

A decision to move to the cloud doesn't end with purchasing licences. What matters most is whether the solution remains easy to use, secure, and cost-effective in operation.

01

Determine current inventory and needs

Jointly identify applications, data, contracts, dependencies, and specific issues.

02

Select an operating model

Compare SaaS, on-premises infrastructure, and cloud platforms based on benefits, security needs, and costs.

03

Introduce Gradually and Carefully

Implement pilot projects, migration, permissions, and interfaces with a clear handover.

04

Review and improve

Regularly review usage, security, recovery, and costs, and adjust them as needed.

Frequently Asked Questions

Cloud, SaaS and hybrid IT, clearly explained.

The most important answers regarding operating models, services, migration, security, and ongoing costs.

Operating models

Does our entire IT infrastructure need to move to the cloud?

No. Applications, data, and services can be operated locally, in a private cloud, as SaaS, or in a public cloud. Often, a combination of these options makes the most sense.

When is it still worth having your own server?

An in-house server can be a good choice for line-of-business applications, large data sets, low latency or predictable costs. Maintenance, replacement, backup, and recovery should all be factored into the comparison.

What is a hybrid cloud?

Hybrid IT combines on-premises or in-house systems with cloud services. The term “hybrid cloud” is used in a more specific sense when cloud environments are connected through coordinated data, applications, and operational processes. The actual connections and responsibilities are key.

What is a private cloud?

A private cloud is a cloud environment for an organisation that consists of standardised, managed resources. It can be operated on-site or in a data centre. Virtualisation alone does not make a server a private cloud.

What is SaaS?

Software as a Service means that an application is provided as a running service. The provider operates and updates the service in accordance with the contract. The company remains responsible for its data, user rights, configuration, and integrations.

Is the cloud automatically cheaper?

Not automatically. The cloud can reduce investments and scale flexibly, but it also incurs ongoing costs. Licenses, storage, data traffic, additional features, operations, and a potential exit strategy should all be included in the same comparison.

Is the cloud automatically more secure?

Not automatically. Providers can offer robust security features. Security also depends on identities, MFA, configuration, permissions, devices, and recovery.

Can existing servers continue to be used?

Yes, if performance, support, security, and recoverability align with the objective. Adopting the cloud does not automatically require replacing infrastructure that is already working.

Services and Providers

Can Microsoft and Google services be combined?

Technically, often yes. It only makes sense if it doesn't unnecessarily complicate responsibilities, identities, data storage, licences, and user guidance.

Does DAXS support Microsoft 365 and Google Workspace?

Yes. Both productivity services can be planned, migrated, and managed. The choice depends on your work processes, applications, contracts, and existing environment.

When is it a good idea to use Azure or Google Cloud?

For example, for scalable applications, development environments, data processing, identity services, or infrastructure that does not make sense to operate locally. The specific service—not just the provider's name—must be a good fit for the task.

What role does Cloudflare play?

Cloudflare can provide DNS, security, acceleration, access control, and other infrastructure services. Which features are appropriate depends on the website, applications, and security strategy.

Security and ongoing operations

What happens during an Internet outage?

That depends on the dependencies. Local services can continue to operate as long as they do not require external identity, network, or application services. Pure SaaS applications are generally inaccessible in the event of an Internet outage. Backup connections and contingency procedures can mitigate the impact.

How is cloud data backed up?

First, we assess what versioning and recovery capabilities the provider actually offers. Separate backups, data retention, and regular recovery tests are then added as needed to address the specific risks.

Does Microsoft 365 require an additional backup?

That depends on the data, retention requirements, and recovery objectives. The Recycle Bin and versioning do not always replace a separately planned backup. We assess specific needs rather than recommending a product across the board.

How are users and access rights managed?

Users, roles, MFA, and administrative responsibilities are defined in a transparent manner. The onboarding, role changes, and departure of employees also require an ongoing process.

Does everything have to be migrated at once?

No. Phased migrations often reduce the risk. Pilot groups, separate data areas, and clearly defined fallback options make the transition easier.

Can CAD or GPU systems remain on-premises?

Yes. High-performance workstations or servers can be operated locally and accessed securely from a remote location, while communication and other services are provided from the cloud.

How can branch offices be connected?

Depending on your needs, this can be achieved through site-to-site connectivity, secure Internet access, SD-WAN, VPN, or directly secured cloud access. Network, identity, and failover strategies are planned together.

Can DAXS take over and manage existing subscriptions?

In many cases, a takeover is possible. First, contracts, clients, licences, administrative roles, billing, and previous responsibilities are reviewed. Changes are made only after a smooth handover has been ensured.

Migration and Costs

Can cloud services be brought back into our own infrastructure?

In some cases, a transition back is possible. Whether it is advisable and technically feasible depends on data export, formats, applications, interfaces, identities, contracts, and new operations. A documented exit strategy makes future decisions easier.

How can you reduce excessive cloud and licensing costs?

By conducting an inventory of users, pricing plans, storage, additional features, and actual usage. Unused accounts and duplicate services can be eliminated without having to disable necessary features across the board.

Can OneDrive be supplemented or replaced with a custom solution?

Depending on your workflow, local file storage, NAS, private cloud, or solutions such as Nextcloud and OneDrive can complement or replace these options. Before making a decision, you should evaluate features such as collaborative editing, synchronization, permissions, mobile access, and backup.

Can Microsoft 365, Google Workspace, or email systems be migrated?

Yes. Mailboxes, files, calendars, contacts, identities, and shared resources will be migrated in stages. Self-hosted mail servers are technically possible, but they require ongoing responsibility for deliverability, security, backups, and operations.

How can ongoing cloud costs be calculated realistically?

In addition to base licences, the costs include user development, storage, data traffic, additional features, backup, support, and administration. To ensure a fair comparison, internal work and potential exit costs over several years are also taken into account.

Let's talk about your IT environment

Which services should remain, be replaced, or work together?

We assess your current situation and find the right approach for the cloud, SaaS, and your existing infrastructure—with clear responsibilities and realistic costs.

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Simply explained

Cloud services run on servers outside your business. You use software and data over an internet connection. SaaS means “software as a service”: an application is provided as an ongoing service, for example for email or collaboration.

This does not mean everything has to move to the cloud. Some applications work better on your own servers. A combination is often the right choice. Access rights, clear responsibilities, recovery options and manageable costs all matter.

DAXS reviews your existing IT and your goals. Together, we choose suitable services, plan the transition and support day-to-day operations.